Below are some answers to frequently asked questions by patients and referring physicians.


Who do I talk to in regards to billing?
For all billing questions, please call (678)388-1573

What should I do if my insurance has changed since my last visit?
If your insurance has changed, please bring your current insurance information with you at the time of visit. If you do not, your appointment may have to be rescheduled.

Is my co-pay due at the time of the visit or can I be billed?
Co-pays are due at the time of visit and are not able to be billed to the patient. We may have to reschedule your appointment if co-pay is not given up front.

If I am a new patient, do I need to come in early?
All new patients are required to be here 30 minutes prior to their appointment time.

How do I request refills on my prescriptions?
Please contact your physician's triage nurse for any prescription refills and/or questions regarding treatment. These numbers can be found on our contact page.

Can I just drop off my 24 hour urine collection without an appointment?
No, you must have an appointment because blood has to be drawn at the same time as the drop off.

What if I miss my appointment?
In the case that you do miss your appointment, please call the office at your earliest convenience, as the physician's schedules book relatively quickly.

What should I do if I have to reschedule my appointment?
Please call us as soon as possible so that we can use your time slot for another patient and find another appointment time for you.